View or Cancel an order

If you purchased online, please go to to view your orders. Here you can view your order details or cancel a membership.

NB! Should you cancel your order here, it will cancel your subscription immediately.

NB! For any refund requests, please submit a new ticket here.

You should be logged in automatically, but if you are not, please enter your email address and order ID.

To find your Order ID, please look for the email you would have been sent right after you made the initial purchase. It should look something like the below:

Once logged in, you'll see a list of your orders. Click on "Show Details" for the order:

Here you can update your credit card by clicking the edit pencil:

You can also cancel any recurring membership by clicking the "X" cancel button:

Your refund will be processed, and you should see a confirmation message in a moment that looks like this: